A digital guidebook your guests actually open
One QR code in the place, one live page on the guest's phone: Wi-Fi, check-in, house rules, how things work and your favourite places, in their language. You edit it online; the printed code never changes.
What a digital guidebook is
A digital guidebook is the welcome binder, the house manual and your list of local tips on one web page. Guests open it by scanning a QR code in the place or tapping a link in your booking message. No app, no login, no PDF to download. When the Wi-Fi password, the bin day or the best bakery changes, you change the page and every guest sees the new version the next time they open it.
Airbnb's own house manual and check-out instructions are useful, but they live inside the Airbnb app. Guests who booked on Booking.com, booked direct, or are travelling with the person who made the booking never see them. A guidebook on its own link works for all of them.
What to put in it
- Wi-Fi: network and password with a copy button, plus a join code for the camera.
- Arrival: check-in time, how to get the keys, parking, which door, the lift.
- House rules: the eight to twelve that matter. Our house rules template has wording you can copy.
- How things work: heating and air conditioning, hot water, hob, washing machine, TV. The house manual template lists them.
- Rubbish and recycling: which bin, which day, where the containers are.
- Places you love: restaurants, the beach, the supermarket and the pharmacy, on a map with a directions button.
- Getting around: taxi apps, the bus stop, airport transfer.
- Emergencies: 112, the nearest hospital, how to reach you.
- Check-out: time and a short list. See check-out instructions.
How guests open it
Two ways, and use both. Put a QR sign inside the front door and a second one on the fridge or the bedside table: guests scan it the moment they arrive, which is exactly when the questions start. Then paste the link into the message you send two days before arrival, so guests read the arrival section on the way. The page works on any phone, in any browser, and it opens in the guest's language.
Digital guidebook, PDF or printed binder
| Task | Digital guidebook | PDF or Canva template | Printed binder |
|---|---|---|---|
| Change the Wi-Fi password | Edit once, live for everyone | Edit, export, send again | Reprint |
| Languages | Guest picks from nine | One per file | One |
| Join the Wi-Fi | Copy button and join code | Type it in | Type it in |
| Map and directions | Tap a place, get directions | Screenshot of a map | None |
| On the guest's phone | Yes | If they download it | No |
Set it up in fifteen minutes
- Create a page and pick hotel room or vacation rental. It starts filled with the usual sections and example text.
- Add your Wi-Fi, check-in and check-out times, address and WhatsApp number.
- Replace the example rules, appliances and places with yours. Add photos or a short video.
- Pick colors and a layout. Add languages; the missing texts are translated for you.
- Publish, pick a QR design, download the PNG and print it.
See a finished page from the guest's side: sample guidebook.
Price
$9 a month, or $54 a year (half price), after a 7-day free trial that needs no card. One price covers all your pages; Etsy buyers get 30 days included.
Make your guidebook in fifteen minutes
Start from a ready-made page for a hotel room or vacation rental and change what you need. 7-day free trial, no card needed.
Good to know
What is a digital guidebook?
A web page with everything a guest needs during the stay: Wi-Fi, check-in, house rules, how things work, local tips and emergency numbers. Guests open it from a QR code or a link, and you can edit it any time.
Do guests need to download an app?
No. The QR code opens a normal web page that works on any phone and in any browser.
Does it work for Booking.com and direct bookings?
Yes. The guidebook has its own link and QR code, so it works for every guest no matter where they booked.
How much does it cost?
$9 a month, or $54 a year (half price), after a 7-day free trial that needs no card. One price covers all your pages; Etsy buyers get 30 days included.
Can guests read it in their own language?
Yes. Add any of nine languages and the missing texts are translated automatically. Guests switch language on the page.